Who We Are?
Phoenix Solutions provides full-service Inbound, Outbound and Business Process Outsourcing (BPO) Call Center Services. We have broad experience providing successful customer engagement solutions for companies of all sizes ranging from the Fortune 100 to fast growth entrepreneurial organizations. Our core specialization lies in our ability to develop a high quality work-force that uses state of the art technology to develop customized contact center solutions for clients across a wide variety of industries.
Today, our delivery centers in Bangladesh offer outsourced services. Our facilities offer a management team that is onsite and available around-the-clock, fully redundant voice, data linkages to the world, enterprise-grade network infrastructure, uninterruptible power solutions, and all the features of any other provider without lofty cost structures.
Additionally, we provide end-to-end customer management solutions, which include a variety of call center, back-office, virtual assistant, and digital marketing services. By managing services on their behalf, we assist organizations in providing outstanding client experiences, enhancing customer loyalty, generating incremental revenue growth, maximizing operational and organizational efficiency, and reducing operating expenses.
Who Choose Us?
For more than eight years, Phoenix Solutions has been a player in the telemarketing and BPO sectors. Our customer service experts have received extensive training to handle both incoming and outgoing calls, including live chat assistance to help your consumers. In addition, we’ve hired innumerable professionals to serve as virtual assistants for businesses, offering back-office solutions. The management we use and the arduous labor of our personnel, who are prepared to expand your company to new heights, have helped us earn our notoriety.